Privacy Policy

1. Introduction

Solution Expert ("we", "our", or "us") is dedicated to protecting the privacy and personal data of our website visitors, clients, and commercial contacts. This Privacy Policy details our practices concerning data collection, legitimate business processing, and disclosure across our services.

2. Information We Collect

We collect information that you directly provide to us via our online enquiry forms, email communications, and appointment scheduling interactions. This includes:

• Name and corporate business title
• Business email address and telephone/WhatsApp number
• Company name, corporate website, and operating country
• Commercial campaign requirements and target market parameters

3. Purpose of Processing

We process personal data strictly under legitimate business interests and contract fulfillment:

• To evaluate and respond to your service or partnership enquiries
• To coordinate consultation meetings and deliver proposals
• To execute agreed B2B outreach, appointment setting, and digital fulfillment
• To comply with regulatory obligations and enforce non-disclosure agreements

4. Confidentiality & White-Label Protection

For agency partners, all end-client data processed during white-label engagements is treated as strictly proprietary and confidential under mutual Non-Disclosure Agreements (NDAs). We do not market to or contact your end-clients directly.

5. Data Retention & Security

We implement industry-standard administrative, technical, and physical security measures to safeguard data against unauthorized access, loss, or misuse. Data is retained only for the duration required to satisfy commercial and legal purposes.

6. Your Rights & Contact

Depending on your jurisdiction (including GDPR in the UK/EU, CCPA in the US, and applicable Indian data protection frameworks), you have the right to request access to, rectification of, or erasure of your personal data. To exercise these rights, please contact our privacy compliance team via our Contact Form.